In this webinar, Car Wars' experts Brett Spelker and Seth Harred will discuss key phone trends in the automotive industry and how your dealership can start 2025 strong. They'll provide actional insights you can leverage to reduce long hold times and connect more calls. This session will cover everything your dealership needs to know to connect more calls, including the importance of setting phone-center performance benchmarks, establishing "warm" transfer processes, and using artificial intelligence (AI) phone assistants.