The Future of Field Service Awards recognize service leaders who distinguish themselves through their commitment to service excellence and their focus on making a meaningful impact for their customers, companies, and the whole services industry.
Services and Long-Term Service Agreements (LTSA) are of strategic importance for Rolls-Royce across all markets, offering significant potential for future growth. A strong position in this area underpins the company’s transformation into a high performing, competitive, resilient and growing business.
Andy Robinson, SVP Customers & Services – Business Aviation, Rolls Royce, said:
Regardless of the market sector, our customers trust in us to not only deliver excellent products but also outstanding in-service support. The revolutionary ‘Power-by-the hour’ model, through which Rolls-Royce pioneered industry adoption of long-term service agreements, aligns our interests with those of our customers and rewards us for improving reliability, availability and reducing costs.”
Joern Lindstaedt, SVP Global Customer Service, Rolls-Royce Power Systems, added:
Our teams across the Group don’t stand still, they are making sure that we keep evolving - from reactive repairs to data-driven, predictive asset management. Our customers can clearly see the benefits - maximised uptime, reduced costs, and an improved lifecycle performance. Andy and I are both honored to be alongside so many forward-thinking peers. This recognition is testament not only to the both of us as individuals but to the collective dedication of our services teams worldwide.”
About Rolls-Royce Holdings plc
Rolls-Royce is a force for progress; powering, protecting and connecting people everywhere. Our products and service packages help our customers meet the growing need for power across multiple industries; enable governments to equip their armed forces with the power required to protect their citizens; and connect people, societies, cultures and economies together.
Rolls-Royce has a local presence in 48 countries and customers in over a hundred more, including airlines and aircraft leasing companies, armed forces and navies, and marine and industrial customers. Through our multi-year transformation programme, we are building a high-performing, competitive, resilient and growing Rolls-Royce. We are building the financial capacity and agility to allow us to successfully develop and deliver the products that will support our customers through the energy transition.
Annual underlying revenue was £17.8 billion in 2024, and underlying operating profit was £2.46 billion. Rolls-Royce Holdings plc is a publicly traded company (LSE: RR., ADR: RYCEY, LEI: 213800EC7997ZBLZJH69)
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- Firstly, my comment relates to the ending of this video with the speaker, especially with his mechanical voice and cadence, talking about the Boeing 747 in Hawaii. It reminds me of the scene in the movie, 2001 Space Odyssey, where the HAL 9000 computer states that the 9000 series of computer has a perfect record and has never been known to make a mistake. That said, it's great to watch the care with which Rolls Royce designs, assembles, and tests the mechanical wonders that are its jet engines.- Such a shame no one is aware that from the 1950 s to the 1980s RR hucknall tested all these engines OUTSIDE if you wanted to listen to the radio you had to close all doors and windows, they used to run for 3 hours at a time !
- RR Trent 1000 designed and developed for 787 became a disaster, it cost an additional 4 billion pounds to rectify all the manufacturing defects..In the end GE captured 70 percent of the market...
- The engine of a jet engine is the main and most complicated part of a air airaplane ! If it fails to do it’s job that cost the lives of all the passengers ! Is at stake ! But the only part that you can’t control is the material that goes into all the parts that are used to make it function as a one unit piece of equipment ! You only thing you can control is the price of all parts that go into the engine ! Price is not controlled and can’t be used to assure its performances ! Price is important but can’t assure it 100 percent operation no mater if it costs millions of dollars or 100 $$ !
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